People Programs Lead

This is a fully remote position, open to applicants in Connecticut, +13 more states.

📋 Description

• Take ownership and lead essential operational and employee lifecycle programs, spanning from onboarding to off-boarding.

• Oversee comprehensive program and project management across various simultaneous initiatives, stakeholders, and timelines, ensuring high-quality execution and delivery.

• Revamp and expand manual processes (such as probation period management) by utilizing automation, AI, and agentic workflows.

• Discover and implement opportunities to enhance operational excellence and uniformity across People programs and processes.

• Create and maintain the People team's internal knowledge base as a dependable, self-service resource.

• Assist with compliance and audit preparedness, including SOC 2, regulatory mandates, and the employee handbook.

• Collaborate across functions to promote key People initiatives (such as performance enablement) from inception to execution.

• Develop and sustain standard operating procedures (SOPs), playbooks, and process documentation for all primary People workflows.

• Monitor and report on key People metrics (like eNPS, time-to-productivity) to facilitate data-driven improvements.

⛳️ Requirements

• 4–6 years of experience in People (HR) Operations or a comparable program management position.

• Proficient in program and project management, with a proven capability to handle multiple workstreams, stakeholders, and deadlines concurrently.

• Exceptional documentation, communication, and knowledge management abilities, with experience in maintaining internal knowledge bases (e.g., Confluence) for diverse audiences.

• Strong inclination towards process improvement, with a demonstrated history of identifying inefficiencies and implementing scalable solutions.

• Practical experience in utilizing AI, automation, or agentic tools to redesign workflows and enhance operational efficiency.

• Background in supporting compliance programs and audits (e.g., SOC2, worker classification, etc.), including evidence collection and control documentation.

• Proven track record of establishing solid cross-functional partnerships (e.g., Talent Acquisition, Legal, Finance, BizTech).

🏝️ Benefits

• Offers Equity

• Offers Bonus