People Operations Partner – North America, Asia-Pacific

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the complete employee lifecycle across North America (NA) and Asia-Pacific Japan (APJ): handling contracts, onboarding, offboarding, benefits administration, time-off and leaves, as well as internal mobility.

• Ensure precise and timely data management across all People tools and systems.

• Gather and submit payroll inputs to the Senior Payroll Manager prior to each payroll cycle.

• Oversee state registration processes when hiring in new US states, collaborating with Finance and Legal as necessary.

• Take ownership of and continuously enhance regional documentation, processes, and internal communications related to people policies and FAQs.

• Act as the main regional point of contact for employee inquiries concerning policies, benefits, and payroll.

• Collaborate with Legal and vendors on labor regulation issues across all jurisdictions.

• Assist in establishing entities in new countries, including transitioning employees from Employer of Record (EOR) arrangements to direct employment.

• Serve as the first point of contact for managers in NA and APJ regarding people-related topics.

• Guide managers through routine matters such as contract modifications, performance discussions, exits, leaves, and employee transitions.

• Help managers apply policies and processes accurately and consistently.

• Identify and escalate trends in feedback, engagement, or employee experience that require broader attention or cross-functional alignment.

• Contribute to global People Operations initiatives and process enhancements in partnership with the broader People Ops team.

• Assist in drafting and maintaining global People Operations processes, guidelines, and internal documentation.

• Provide coverage support to the People Ops Partner in EMEA when necessary.

• Support the rollout of people systems and process automation initiatives.

• Assist with ad hoc projects and related tasks as required.

⛳️ Requirements

• 7+ years of experience in People Operations and HR within a global tech company, preferably in a remote-first (fast-scaling startup) environment.

• Extensive experience managing the full employee lifecycle across multiple jurisdictions, including the US and ideally one APJ country (Australia, Singapore, Japan).

• Knowledge of US multi-state employment requirements, including state registrations.

• Proficient in drafting HR processes and documentation from the ground up with minimal existing frameworks.

• Strong systems proficiency, particularly with Microsoft tools; bonus points for experience with HiBob HRIS.

• Comfortable working directly with managers and guiding them on people-related topics; HRBP experience is not mandatory, but confidence in working with the business is essential.

• Combines analytical precision and compliance with strategic insight, acting as a confident communicator who advises, coaches, and influences stakeholders at all levels.

• Able to navigate ambiguity and make sound judgment calls with incomplete information.

• Comfortable working asynchronously across time zones with minimal supervision.

🏝️ Benefits

• Competitive pay + equity - everyone shares in our success.

• Remote-first, flexible, and balanced - work that fits your life.

• Your setup, your choice - select the gear that works best for you.

• Twice-a-year gatherings - we meet in person for regional and global offsites to connect, collaborate, and strengthen our culture beyond the screen.