People Operations Manager

This is a fully remote position, open to applicants in North America.

📋 Description

• Facilitate the implementation of the people strategy from start to finish, working independently to establish the process, document it, implement it, train managers, and maintain it on an ongoing basis.

• Recognize gaps within onboarding, offboarding, and the overall employee lifecycle, and develop scalable solutions that enhance efficiency, accuracy, and overall experience.

• Manage and enhance onboarding as a fundamental People Ops program: pre-boarding, Day 1, and initial ramp-up, ensuring it remains high-quality, consistent, and continuously improving as we expand.

• Oversee payroll operations comprehensively: ensuring accurate, timely, and compliant runs, while enhancing processes and controls as we grow.

• Handle day-to-day benefits operations, including enrollments and changes, serving as the trusted primary point of contact for employee benefits inquiries.

• Manage the complete lifecycle of leave and accommodations: from intake and coordination to documentation.

⛳️ Requirements

• A seasoned People Ops professional with experience supporting the entire spectrum from benefits, onboarding, payroll, compliance, to leave administration.

• A reliable partner for managers and employees at all levels.

• Excellent judgment, particularly regarding employee relations, with the ability to discern what to manage and what to escalate.

• Proficient with HRIS and comfortable managing people data, reporting, and audit preparedness.

• A strong foundation in employment and payroll compliance relevant to a company of our size.

🏝️ Benefits

• Remote-First: We prioritize high autonomy, humility, and trust our team to work effectively from anywhere in the world.