People Operations Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Maintain precise and current employee records within HRIS systems for both Canadian and US personnel.

• Assist in the onboarding and offboarding processes, which includes documentation, system setup, and overall coordination of onboarding activities.

• Generate HR documents such as employee verification letters and updates to policies.

• Address employee inquiries regarding HR policies, benefits, and procedures.

• Ensure the organization’s adherence to federal, provincial, and local employment laws and regulations, alongside recommended best practices; review policies and practices to uphold compliance in Canada and the US.

• Aid in audits and fulfill reporting requirements.

• Monitor and manage work authorizations and visas.

• Process payroll for both US and Canadian employees, ensuring accuracy and timely distribution.

• Register with the necessary Provinces and States.

• Assist in benefits administration, including enrollments and changes.

• Serve as a liaison with benefits providers in both Canada and the US.

• Contribute to employee engagement initiatives and internal communication efforts.

• Help organize HR-related events.

• Foster an inclusive culture across different countries.

⛳️ Requirements

• A minimum of 5 years of experience in Human Resources.

• Experience in employee relations.

• Knowledge of payroll and tax regulations.

• Familiarity with a broad range of human resource practices, including compliance, leave management, benefits management, and vendor relationships.

• Ideally, possess strong knowledge of HR practices in both Canada and the US.

• Exceptional organizational skills and meticulous attention to detail.

• Strong analytical and problem-solving capabilities.

• Ability to operate with integrity, professionalism, and confidentiality.

• Comprehensive understanding of employment-related laws and regulations.

• Solid time management skills alongside a robust ability to prioritize workload.

• Capacity to thrive in a fast-paced, open, and entrepreneurial environment.

🏝️ Benefits

• Medical, dental, and vision plans, along with disability and life insurance coverage for you and your family that align with your lifestyle.

• 100% employer-paid plan for you, with a 50% employer contribution for dependents (US, CAD, MX).

• Mental health support including access to certified therapists through Spring Health and a membership to Headspace.

• Physical wellness offerings such as physical therapy through Omada, access to thousands of Aaptiv virtual workouts, and a complimentary One Medical membership for primary and virtual care.

• Time Off includes unlimited PTO (with a minimum of 2 weeks), Paid Company Holidays, your Birthday Off, a Year-End Recharge (closed from December 24 to January 1), and Paid Parental Leave.

• Financial benefits comprising Traditional and Roth 401(k) plans with a 3% company match.

• Bonus structure includes an annual bonus based on tenure, which scales in total amount over time.

• Annual company-wide retreat.