People Operations Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Redesign and spearhead the global People Operations operating model for a rapidly expanding international organization.

• Discover opportunities to automate, streamline, and reimagine processes utilizing AI, workflows, and contemporary HR technology.

• Establish an intuitive, responsive, and seamless service experience for employees and managers.

• Manage global service delivery through governance, operational controls, and performance metrics.

• Build and direct a high-achieving global People Operations team.

• Collaborate with HR, People Technology, IT, Finance, Legal, and business leaders to address operational challenges and intricate initiatives.

• Leverage operational metrics and workforce insights to pinpoint trends, foresee risks, and support decision-making.

• Act as the senior escalation point for intricate People Operations issues.

• Design robust operations that facilitate organizational growth, entry into new markets, and adaptability to evolving business needs.

• Champion continuous improvement and question existing processes and assumptions.

⛳️ Requirements

• Proven experience leading a global People Operations, HR Operations, or Shared Services function.

• Experience in transforming, simplifying, redesigning, and scaling operations and processes.

• Systems-oriented mindset in professional undertakings.

• Enthusiasm for AI, automation, and the future of work.

• Capability to balance strategic vision with practical execution.

• Proficiency in making sound decisions amidst ambiguity.

• Ability to reconcile employee experience, compliance, and business requirements.

• Experience in developing high-performing teams that are open to change.

• Skill in influencing senior stakeholders and fostering cross-functional partnerships.

• Competence in utilizing data to inform decisions while exercising sound judgment.

• Experience in implementing HR technology to enhance employee experiences.

• Familiarity with AI-enabled workflows within HR or business operations.

• Proficiency with platforms such as HiBob, SmartRecruiters, Ashby, Google Workspace, Slack, and other modern People technology.

• Experience leading global shared services or service delivery transformations.

• Expertise in designing operational dashboards and executive reporting.

• Exposure to service design, organizational design, or employee experience initiatives.

• Background in a high-growth international technology company.

• Passion for emerging AI technologies and their influence on the workplace.

🏝️ Benefits

• Remote work opportunities.

• Employee-focused work environment.

• Chances to engage with modern HR technology, automation, and AI.

• Global and cross-functional collaboration.

• Commitment to diversity, equity, and inclusion.

• Opportunities for employee growth and development.

• A culture built on trust, respect, accountability, openness, and kindness.