People Operations Manager

This is a fully remote position, open to applicants in Brazil, +1 more state.

📋 Description

• Revamp the global People Operations framework, establishing a straightforward and scalable operating model for a rapidly expanding international enterprise.

• Discover opportunities to automate, streamline, and redesign processes utilizing AI, workflows, and contemporary HR technology.

• Develop an intuitive, responsive, and seamless experience for employees and managers.

• Oversee global service delivery with governance, operational controls, and performance metrics.

• Assemble and lead a high-performing global People Operations team.

• Collaborate with HR, People Technology, IT, Finance, Legal, and business leaders to tackle operational challenges and complex projects.

• Utilize operational metrics and workforce insights to uncover trends, forecast risks, and aid in decision-making.

• Serve as the senior escalation point for intricate People Operations issues.

• Design robust operations that accommodate organizational growth, new markets, and evolving business requirements.

• Promote continuous improvement and question existing processes and assumptions.

⛳️ Requirements

• Proven experience in leading a global People Operations, HR Operations, or Shared Services function.

• Demonstrated experience in transforming, simplifying, redesigning, and scaling operations.

• Capability to conceptualize systems and balance strategic planning with practical execution.

• Strong interest in AI, automation, and the future of work.

• Aptitude for making informed decisions in uncertain situations.

• Ability to balance employee experience, compliance, and organizational needs.

• Experience in building high-performing teams that are adaptable to change.

• Proficient in influencing senior stakeholders and fostering cross-functional collaborations.

• Competence in leveraging data to inform decisions while exercising sound judgment.

• Familiarity with using HR technology to enhance employee experiences.

• Eagerness to challenge the status quo and pursue ongoing improvement.

• Experience in implementing AI-enabled workflows in HR or business operations.

• Familiarity with platforms such as HiBob, SmartRecruiters, Ashby, Google Workspace, and Slack.

• Experience leading global shared services or service delivery transformations.

• Competence in designing operational dashboards and executive reporting.

• Exposure to service design, organizational design, or employee experience initiatives.

• Background in a high-growth international technology company.

🏝️ Benefits

• Opportunity to shape and influence a global People Operations strategy.

• Work in a dynamic and fast-paced environment with a focus on innovation.

• Collaborate with diverse teams across the globe.

• Competitive compensation and benefits package.

• Professional development opportunities to enhance your career growth.