Payroll Tax Processor

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Accurately process routine payroll tax notices by following established procedures and utilizing knowledge-base resources.

• Escalate cases that fall outside of established scripted scenarios.

• Assist with monthly, quarterly, and annual tax compliance efforts by reviewing records and validating data.

• Prepare and submit payroll amendments along with supporting documentation based on client requests and audit results.

• Maintain well-organized documentation.

• Work collaboratively on cross-functional tax processing workflows while adhering to operational deadlines.

• Provide formal coaching to Tax Processors through structured training sessions and documented development plans.

• Represent the Payroll Tax Processing team during planning meetings with Product, Engineering, and Compliance teams.

• Identify and analyze systemic patterns in the team’s case queue.

• Suggest and assist in implementing enhancements to processes, tools, or products.

⛳️ Requirements

• A minimum of 2 years of relevant experience in payroll operations, payroll tax processing, accounting, or a similar field.

• Strong attention to detail and capability to work accurately in a high-volume setting.

• Proficient in accounting principles, financial reconciliation, and tax software applications.

• Excellent written and verbal communication skills.

• Ability to independently resolve complex tax notices, multi-jurisdictional issues, and penalty abatements.

• In-depth regulatory knowledge with minimal supervision required.

• Capacity to manage complex, unprecedented cases and identify root causes and resolution strategies.

• Experience in conducting payroll record compliance audits and spotting control gaps.

• Ability to convert ambiguous, high-stakes tax and compliance issues into clear recommendations.

• Comfortable with utilizing artificial intelligence (AI) for daily responsibilities.

• High School Diploma or equivalent required.

• Must be at least 18 years old.

• A dedicated workspace near a router for a hardwired Ethernet connection is necessary.

• Minimum internet speed requirement of 15 Mbps download/10 Mbps upload.

• ISP latency should be under 50ms.

• Internet connection must not be satellite, mobile data/hotspot, P2P, or VPN.

• Proof of internet speed is required.

🏝️ Benefits

• Medical, vision, and dental coverage.

• Employment Assistance Programs.

• Health and personal time off (HPT).

• Leave programs as applicable.

• Competitive 401(K) plans.

• Life insurance.

• Supplemental medical coverage.

• Critical care insurance.

• Pet insurance.

• Flexible Spending Account (FSA) plans.

• Retailer discounts.

• Opportunities for career advancement.

• An inclusive and diverse workplace culture.

• Structured training sessions and documented development plans.