Payroll Manager

📋 Description

• Oversee and manage all aspects of payroll activities including audits, reconciliations, year-end processes, garnishments, benefits, equity, and special payments.

• Ensure compliance with IRS, CRA, Puerto Rico Hacienda, and relevant state/provincial/local laws.

• Lead the design, documentation, and testing of payroll controls and measures for risk mitigation.

• Maintain tax setups for jurisdictions, implement updates, and ensure adherence to legislative changes.

• Guide and develop payroll specialists and analysts, fostering a culture of accuracy, accountability, and a positive employee experience.

• Deliver and uphold payroll dashboards and KPIs (including accuracy, timeliness, SLA performance, tax error rates, and processing costs).

• Develop and implement regional payroll strategies that align with global policies and operational models.

• Act as the primary escalation point for complex payroll, taxation, and compliance matters.

• Demonstrate strong functional expertise in enterprise payroll systems; utilize payroll data and dashboards to conduct reconciliations and analyze trends.

• Manage relationships with external payroll vendors, ensuring SLA performance and optimization.

⛳️ Requirements

• A minimum of 7 years of progressive payroll experience with substantial exposure to U.S. multistate operations.

• Significant experience with Canadian payroll and payroll systems in Puerto Rico.

• Comprehensive knowledge of payroll laws and compliance across North America.

• Experience in managing multi-country payroll teams or leading a payroll function.

• Proficiency in Workday and major payroll systems (such as ADP, Deel, etc.).

• Strong analytical, problem-solving, and reporting abilities.

• Capability to thrive in a fast-paced, complex global environment.

• Experience within a shared services or Center of Excellence framework.

• Above-average computer literacy, including proficiency in EXCEL, WORD, and various vendor applications.

• Excellent organizational skills combined with strong verbal and written communication abilities to effectively interact with various levels of management and staff.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off