Payments Data Analyst

This is a fully remote position, open to applicants in Cyprus.

📋 Description

• Oversee, assess, and enhance payment performance across various merchants, processors, payment methods, and markets.

• Evaluate approval rates, decline trends, payment routing efficiency, retry and cascading effectiveness, 3DS performance, and transaction success rates.

• Conduct in-depth analyses to uncover trends, anomalies, and optimization possibilities across processors, card schemes, BINs, countries, merchants, and payment methods.

• Assess the impact of product features, processor integrations, routing modifications, payment optimization efforts, and A/B testing.

• Create and maintain dashboards and reports for Product, Merchant Solutions, Executive, and other business teams.

• Define, track, and enhance key product and payment KPIs.

• Investigate merchant and processor performance, determine root causes, and propose enhancements.

• Collaborate with Product Managers on product discovery, feature prioritization, and success evaluation.

• Partner with Solution Engineers, Integration Analysts, and the ML Specialist to enhance payment performance and operational efficiency.

• Detect anomalies, emerging trends, and optimization opportunities through ongoing monitoring.

• Clearly present analytical discoveries and recommendations to both technical and non-technical stakeholders.

⛳️ Requirements

• Minimum of 4 years of experience as a Data Analyst, Product Analyst, Payments Analyst, or in a comparable analytical position.

• Proficient in SQL, including complex queries and window functions.

• Familiarity with BI tools such as Metabase, Tableau, Power BI, Looker, or similar platforms.

• Proficient in Python, including Pandas and Jupyter Notebook, for data analysis.

• Strong analytical thinking and problem-solving capabilities.

• Experience in managing large datasets.

• Ability to convert complex data into straightforward business recommendations.

• Background in FinTech, Payments, SaaS, or E-commerce.

• Understanding of payment processing, payment orchestration, or PSP integrations.

• Knowledge of payment routing, retries, cascading, and 3DS authentication.

• Familiarity with payment KPIs such as approval rate, conversion rate, authorization rate, and decline analysis.

• Understanding of fraud-related metrics, chargebacks, RDR, and risk signals.

• Experience in product analytics, experimentation, and measuring feature adoption.

• Basic knowledge of Machine Learning concepts.

• English level requirement to be specified in the application form: A1–C2.

🏝️ Benefits

• Competitive salary provided through a service contract.

• Clear performance evaluations conducted biannually, with potential bonuses and salary adjustments.

• Annual budget for home office enhancements, sports activities, equipment upgrades, and more.

• Paid language courses.

• Access to a variety of learning platforms.

• Mindfulness benefit, which includes psychological support with 50% coverage.

• Opportunities for career advancement and influence over technical decisions.

• Peer recognition program.

• Employment contract based in the EU.

• Three-year work visa for Cyprus.

• Private medical insurance for you and your family.

• Corporate mobile plan with unlimited usage within Cyprus and roaming included.

• Interest-free assistance for vehicle purchases.

• 50% coverage of school and kindergarten fees for children.

• Fully funded sports benefits.

• Access to in-house electric scooters and bike rentals.

• Fully equipped office located in the city center of Limassol.

• Complimentary catering services in the office.

• In-house coffee bar offering high-quality beverages.

• Health bar stocked with nutritious snacks.