Payment Posting Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the subject matter expert for the client account and the associated client system.

• Deliver advanced training on designated client accounts.

• Collaborate with Learning and Development to develop tailored training curricula for clients.

• Examine and interpret reports and data to enhance operational efficiency.

• Identify trends in denials and communicate global payer concerns.

• Propose recovery strategies to the Assistant Director of RCM.

• Allocate 80% of time to account management and 20% to overseeing account performance.

• Drive, manage, and deliver results for assigned accounts.

• Process a minimum of 50 accounts daily for RCM clients or 65 accounts daily for PRO clients.

• Assist Payment Posting team members with billing policies, state regulations, reimbursement analysis, challenging accounts, and claims handling.

• Maintain comprehensive knowledge of client-specific Statements of Work (SOWs).

• Contribute to the development of Payment Posting policies, procedures, and best practices.

• Provide recommendations for policy and information updates.

• Monitor, report, and identify trends in all account activities.

⛳️ Requirements

• Minimum of 3 years of experience in Payment Posting.

• At least 3 years of experience in direct client interaction and management.

• Over 3 years of Payment Posting and claims experience within the healthcare sector.

• Strong analytical skills with a proven track record of achieving results and surpassing productivity targets and KPIs.

• Familiarity with Medicare, Medicaid, Private Insurance, Private Pay, Liability, and Worker’s Compensation requirements and procedures.

• Understanding of medical terminology and diagnoses.

• Proficiency in Microsoft Office Suite.

• Knowledgeable about and able to adhere to HIPAA, HITECH, and patient confidentiality regulations.

• Intermediate understanding of the revenue cycle is required; experience with ASC billing is preferred.

• Over 3 years of experience with various RCM practice management systems.

• Capable of driving results, meeting objectives and deadlines, and monitoring performance.

• Strong multi-modal communication skills.

• Effective decision-making abilities and risk/reward evaluation skills.

• Customer-oriented mindset.

🏝️ Benefits

• Opportunity to become part of a well-established and leading brand in the market.

• Gain valuable experience by working closely with Executive leadership.

• Engage in a positive culture-building environment.