Payment Poster

This is a fully remote position, open to applicants in Alabama, +43 more states.

📋 Description

• Accurately record insurance and patient payments along with adjustments utilizing ERAs, EOBs, and manual remittance documentation.

• Ensure precise patient account balances in accordance with remittance specifics, payer stipulations, and system protocols.

• Validate ERA files and address or escalate any remittance challenges.

• Implement CARC and RARC codes along with standardized account notes.

• Retrieve and process payments from lockbox and other sources.

• Reconcile daily deposits with ERA files, lockbox reports, and additional payment sources.

• Investigate and escalate issues related to payment discrepancies, missing remittances, unapplied cash, posting mistakes, and unbalanced batches.

• Conduct research on payer portals and clearinghouses for absent payment data and documentation.

• Manage work queues and exception reports while documenting account activities.

• Comply with organizational policies, audit standards, payer requirements, and productivity and accuracy targets.

• Collaborate with operational teams and senior colleagues to resolve payment discrepancies, recoupments, refunds, and corrections.

• Maintain an understanding of healthcare billing regulations and reimbursement practices.

• Safeguard patient confidentiality and adhere to HIPAA and relevant regulations.

• Assist with additional revenue cycle tasks and adapt to evolving business needs.

⛳️ Requirements

• A High School Diploma or GED is mandatory.

• An Associate’s degree in a related discipline and experience with Epic is preferred.

• An Associate’s degree with 2 years of billing experience in a hospital setting, or a High School Diploma alongside 3 years of experience in a hospital billing environment.

• Proficiency in practice management systems, billing software, Microsoft Excel, and other healthcare revenue cycle technologies.

• Familiarity with medical billing, insurance reimbursement, payment posting, and patient accounting procedures.

• Knowledge of HIPAA regulations and standards for patient confidentiality.

• Strong analytical and problem-solving capabilities.

• Excellent attention to detail and organizational abilities.

• Proficient written and verbal communication skills.

• Capacity to prioritize and manage several responsibilities within a fast-paced environment.

• Ability to perform essential functions with or without reasonable accommodation.

• Certifications: None required.

🏝️ Benefits

• Option for remote work.

• Opportunities to enhance skills and mentor peers.

• Continuous education and training provided.

• Minimal travel required (less than 10%).