Patient Registration Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Interact with patients, referral sources, sales teams, pharmacy, and nursing staff to facilitate discharge processes and ensure nursing and delivery arrangements.

• Generate, communicate, and secure all necessary documentation for new referrals.

• Obtain upfront payments from patients, including identifying payment options and guiding patients to financial assistance programs.

• Assist in ongoing efforts to maintain clean claims on hold and manage denials, which involves following up on any missing paperwork.

• Support the Patient Registration Supervisor and Manager with special projects as required.

• Other duties may be assigned as necessary.

⛳️ Requirements

• A high school diploma or equivalent is mandatory.

• At least two years of relevant experience is required.

• Capability to manage multiple tasks and support various referrals/priorities simultaneously.

• Ability to thrive in a fast-paced environment.

• Must possess a keen attention to detail and a strong focus on quality.

• A high level of customer service skills is essential.

• Proficiency in troubleshooting, problem-solving, and collaborating with cross-functional team members in both sales and operations.

• Prior experience in healthcare or medical billing is preferred.

🏝️ Benefits

• Medical, Dental, & Vision Insurance

• Paid Time Off

• Bonding Time Off

• 401K Retirement Savings Plan with Company Match

• HSA Company Match

• Flexible Spending Accounts

• Tuition Reimbursement

• myFlexPay

• Family Support

• Mental Health Services

• Company Paid Life Insurance

• Award/Recognition Programs