Patient Benefits Specialist

📋 Description

• Manage and address inquiries related to the State Eligibility System.

• Supervise the Self Pay process for patients.

• Create, distribute, and retrieve electronic reports pertaining to the State Eligibility System.

• Input data into patient medical records and implement relevant changes from reports.

• Examine discrepancies in patient payer information.

• Notify internal personnel about potential patient insurance coverage losses.

• Update and oversee spreadsheets that are shared with staff members.

• Effectively communicate with patients, staff, and various departments.

• Monitor monthly payments from patients and prepare self-pay reports.

• Maintain procedures for State Eligibility and Self-Pay.

• Participate in special projects as required.

⛳️ Requirements

• A High School diploma or GED is mandatory.

• Preferred experience with State Eligibility systems.

• Preferred experience with Self Pay processes.

• Exceptional organizational and data entry abilities.

• Strong verbal communication skills and customer service orientation.

• Preferred proficiency in Microsoft Office Suite.

• Keen attention to detail and precision.

• Successful completion of PA Criminal Background Check.

• Must obtain both PA Childline and FBI Fingerprinting Clearances.

• Pass a Drug Screen.

• Complete TB Testing.

🏝️ Benefits

• Continuous training opportunities.

• Chance to engage in work that directly enhances access to care.