Patient Advocate

This is a fully remote position, open to applicants in Rhode Island.

📋 Description

• Be available during the agreed hours of coverage for communication with the RMI GCC.

• Respond to the designated medical facilities in the operational area to greet RMI patients within one hour of notification from the GCC.

• Collaborate with the GCC to confirm that payment processes have been established with the receiving medical facility.

• Serve as a liaison between the medical facility and the GCC.

• Ensure prompt access to care for RMI patients by addressing issues in a practical and professional manner to achieve swift resolutions.

• Offer translation services from the local dialect to English, both verbally and in writing.

• Visit medical facilities daily in cases of extended in-patient stays.

• Oversee patient welfare during any admission to a medical facility, ensuring the patient's comfort.

• Build effective working relationships with treating physicians and provide timely updates to the GCC.

⛳️ Requirements

• At least 2 years of experience as a healthcare professional in the operational area.

• Proficiency in the local language and dialect (specific to the area of operation) and English.

• Preferred experience in patient advocacy in remote or international settings.

• Experience with foreign travel.

• Strong communication skills and a high level of professionalism.

• Proven self-discipline.

• Capability to adapt within a cross-cultural social framework.

🏝️ Benefits

• Comprehensive health benefits.

• Competitive salary package.

• Opportunities for professional development and training.

• Supportive work environment with a focus on team collaboration.