Patient Access Specialist – Intake

This is a fully remote position, open to applicants in Alabama, +1 more state.

📋 Description

• Interact with patients, referral sources, sales, pharmacy, and nursing to facilitate discharge and ensure nursing and delivery coordination.

• Develop, communicate, and secure all necessary documentation for new referrals.

• Obtain upfront payment from patients, including assisting them in exploring payment options and guiding them to financial assistance programs.

• Aid in ongoing efforts to maintain clean claims on hold and manage denials, which includes following up on any missing paperwork.

• Support the Patient Registration Supervisor and Manager with special projects as required.

• Perform additional tasks as assigned.

⛳️ Requirements

• A high school diploma or equivalent is mandatory.

• At least two years of relevant experience is required.

• Capacity to manage multiple tasks and support various referrals/priorities simultaneously.

• Ability to thrive in a fast-paced environment.

• Must possess strong attention to detail and a commitment to quality.

• Excellent customer service skills are essential.

• Competence in troubleshooting, problem-solving, and collaborating with cross-functional team members in sales and operational roles.

🏝️ Benefits

• Medical, Dental, & Vision Insurance

• Paid Time Off

• Bonding Time Off

• 401K Retirement Savings Plan with Company Match

• HSA Company Match

• Flexible Spending Accounts

• Tuition Reimbursement

• myFlexPay

• Family Support

• Mental Health Services

• Company Paid Life Insurance

• Award/Recognition Programs