Patient Access Specialist I

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Manage phone communications

• Arrange appointments

• Organize and compile orders in line with daily schedules

• Uphold customer service, phone etiquette, communication, and organizational standards

• Operate office equipment such as fax machines, computers, and printers

• Work collaboratively with Imaging Center staff to ensure prompt patient care

• Maintain records and files efficiently

• Gather data and prepare reports

• Conduct supply inventory management and/or medical record management as required

• Handle HIPAA-sensitive information while adhering to relevant regulations

• Research inquiries and provide support for their resolution

• Execute special projects that necessitate additional training and skills

• Collaborate as a team member and assist colleagues

• Participate in scheduled team meetings, training sessions, and in-services

• Perform other assigned responsibilities

⛳️ Requirements

• Minimum of one (1) year of experience in a medical office setting

• Preferred experience in radiology

• High school diploma or equivalent is preferred

• Familiarity with medical terminology is preferred

• Capability to work independently while multitasking

• Outstanding customer service abilities

• Skill in providing documentation accurately and succinctly

• Knowledge of medical and radiology terminology

• Proficiency in understanding, reading, writing, and speaking English

• Ability to engage professionally with managers, colleagues, clients, referring providers, patients, and vendors

• Familiarity with computer applications, including information and billing systems, keyboard input, as well as digital data archiving and retrieval

🏝️ Benefits

• Paid Time Off and Holiday Pay

• Health insurance encompassing medical, dental, vision, and prescription coverage with HSA and FSA Accounts

• 401(k) plan with Company Match and Company-paid Life Insurance

• Short-term and Long-term Disability coverage

• Employee Assistance Program

• Remote and Hybrid Work Opportunities for certain roles

• Opportunities for advancement, upward mobility, and professional growth