Patch Management Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Manage the complete patch management lifecycle, which includes planning, deploying, validating, and troubleshooting patches on Windows workstations.

• Design and execute patching strategies utilizing SCCM and custom deployment tools for enterprise-wide update rollouts.

• Create, implement, and troubleshoot MSI and other installation packages.

• Analyze and interpret Windows event/log files to identify and resolve patch-related errors or installation failures.

• Leverage PowerShell to automate and enhance patching processes.

• Utilize ticketing systems to monitor, manage, and document patching activities, exceptions, and incidents.

• Collaborate with Vulnerability Management teams and employ tools like Nessus to identify, prioritize, and remediate vulnerabilities.

• Partner with Information Security Officers and stakeholders to ensure patch compliance with VA and industry standards.

• Provide status reports and metrics regarding patch compliance, exceptions, and outstanding vulnerabilities.

• Engage in incident response activities related to vulnerabilities or patch deployment challenges.

• Remain updated on emerging threats, vulnerabilities, and best practices in patch management.

• Exhibit technical expertise and professional knowledge.

• Adapt and learn new patching tools or methodologies.

⛳️ Requirements

• Proven experience with Windows OS and application patching in a large, complex enterprise setting.

• Proficient in SCCM and patch deployment methodologies.

• Familiarity with MSI packaging and silent installation processes.

• Skilled in the analysis of Windows event/log files.

• Advanced PowerShell scripting skills for automation purposes.

• Practical experience with ticketing systems.

• Knowledgeable in vulnerability scanning and remediation using Nessus or similar tools.

• Excellent documentation and communication abilities.

• A Bachelor's degree in computer science, systems engineering, or a related technical field is preferred.

• 10 years of experience in similar positions.

• An additional 8 years of relevant experience may be considered in lieu of formal education.

• Experience in providing services to the federal government is preferred.

• Willingness to work extra hours and weekends as required on occasion.

• Must be a US Citizen and eligible to obtain a Public Trust.

• Ability to perform under pressure and manage multiple priorities concurrently.

🏝️ Benefits

• Equal Opportunity Employer.

• Opportunity to work remotely.