Partnership Manager – Mid/Senior

This is a fully remote position, open to applicants in Poland.

📋 Description

• Develop and expand a revenue-generating portfolio of agency, affiliate, and solution partners.

• Identify and create new partnership opportunities through marketplaces, ecosystem listings (such as Zendesk, Shopify), outbound outreach, and conferences.

• Represent Tidio at various industry events.

• Manage partner onboarding and activation processes.

• Cultivate and strengthen long-term relationships with partners to enhance retention and growth.

• Monitor partner performance, referrals, and milestone bonuses.

• Maintain CRM accuracy and provide consistent reporting on partner pipelines and revenue contributions.

• Collaborate with the Finance team to verify payouts and ensure precise commission processing.

⛳️ Requirements

• 3-4 years of experience in B2B SaaS partnerships.

• Strong skills in outbound prospecting with demonstrated experience in sourcing new partners from the ground up.

• Capability to conduct commercial discovery calls and deliver compelling sales presentations.

• Experience in working towards revenue targets and managing a partner pipeline.

• Prior experience representing the organization at industry events, conferences, or trade fairs.

• Knowledge of SaaS metrics (MRR, churn, LTV) and partner performance tracking.

🏝️ Benefits

• Remote work model with flexible working hours.

• Guaranteed 26 days off in a year.

• Excellent development opportunities, including company-sponsored courses and conferences.

• Individual work equipment provided—MacBook Pro, Dell screen, JBL headphones.

• Mental well-being program offering individual therapy sessions and resources for employees.

• Sports & wellness benefit or its financial equivalent.

• Complimentary access to a popular e-book/audiobook service.

• Regular social events, including company-wide offsites and team gatherings.

• Budget allocated for 1:1 English language classes.