Partnership Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and nurture vital customer relationships, serving as the main contact to guarantee outstanding service delivery and positive customer results.

• Assume responsibility for managing contracts and governance, supervising contractual agreements, renewals, documentation, and customer review meetings to ensure adherence and the success of long-term partnerships.

• Propel customer retention and business development by identifying opportunities to grow existing accounts, mitigating risks, and collaborating across teams to provide customized client solutions.

• Facilitate collaboration among cross-functional stakeholders, partnering with operational, clinical, finance, and business development teams to address challenges, enhance service performance, and improve the overall customer experience.

⛳️ Requirements

• Experience in commercial sales and account management.

• Proven track record in managing business performance, including P&L accountability, analyzing management information, and identifying opportunities for enhancing commercial results.

• Demonstrated expertise in commercial negotiation and delivering exceptional customer service.

• Background in the healthcare sector is essential.

🏝️ Benefits

• Pension scheme

• Complimentary mortgage broker service and life assurance

• Wellbeing Benefits - Employee Assistance Programme

• Digital Health & Wellbeing App

• Workshops focusing on Mental, Social, Physical & Financial health

• Recognition Benefits

• Awards for Long Service, Exceptional Performance, and increasing holiday allowance

• Discounts on shopping, lifestyle, and cinema