Partner Success Manager, Spanish Speaking

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and nurture robust relationships with MSP partners

• Assist partners through a structured onboarding process for each new customer deployment

• Monitor customer usage patterns across your partners' portfolios

• Conduct regular check-ins and quarterly business reviews with partners

• Collaborate with technical support and pricing specialists

• Identify and pursue growth opportunities within your partner portfolio

• Utilize available tools and partner feedback to enhance the partner experience

• Keep accurate, up-to-date records in Salesforce

⛳️ Requirements

• Minimum of 2 years of experience in customer success, account management, or partner-facing roles

• Understanding of channel partners with experience working alongside resellers, distributors, or managed service providers

• Strong relationship-building skills, capable of connecting with a variety of personalities

• Balanced approach to comprehending partner needs and clients' objectives

• Results-driven mindset with a proven track record of meeting targets

• Highly organized multi-tasker able to manage several partner relationships at once

• Effective communicator who writes professional emails and leads productive calls/videos

• Proficient in CRM systems with hands-on experience in Salesforce or similar platforms

• Bilingual fluency in both English and Spanish

🏝️ Benefits

• Competitive compensation structure with the potential to surpass bookings targets

• Company-wide bonuses tied to monthly sales goals

• Employee referral bonuses

• Adoption assistance

• Tuition reimbursement

• Certification reimbursement

• Bonuses for completing certifications