Partner Success Manager

This is a fully remote position, open to applicants in Spain.

📋 Description

• Oversee the onboarding processes for partners.

• Develop enablement materials, including documentation, guides, playbooks, and sales kits.

• Design and revise partner presentations, demonstrations, and technical resources.

• Arrange training sessions and webinars for partners.

• Ensure that partners have continuous access to the latest product and commercial information.

• Maintain consistent communication with current partners.

• Assist partners in qualifying customer opportunities.

• Provide support to partners during initial sales engagements.

• Coordinate necessary internal resources for partners.

• Monitor partner activities, certifications, and business strategies.

• Identify obstacles that hinder partners' productivity.

• Assess incoming partnership proposals.

• Evaluate new partners against OpenNebula’s partner criteria.

• Facilitate the onboarding process for approved partners.

• Keep the partner pipeline and CRM data current.

• Aid partners in crafting customer proposals.

• Assist in tailoring presentations for customer meetings.

• Create joint solution overviews and reference architectures.

• Ensure the partner portal and documentation remain updated.

• Manage communications with partners.

• Monitor partner KPIs and business performance metrics.

• Gather partner feedback and coordinate internal enhancements.

⛳️ Requirements

• Exceptional communication and presentation abilities.

• Strong organizational skills and project management expertise.

• Proficient in creating professional documentation and presentations.

• Process-driven and detail-oriented.

• Capable of coordinating efforts across multiple teams.

• Solid understanding of enterprise infrastructure, cloud services, virtualization, or Kubernetes (technical expertise not mandatory).

• 3–7 years of experience in Partner Success, Partner Enablement, Channel Operations, Customer Success, or Technical Marketing.

• Experience with software vendors or infrastructure technology is advantageous.

• Familiarity with CRM systems and partner programs.

🏝️ Benefits

• Competitive salary package and flexible compensation: Meals, Transport, Nursery/Childcare.

• Personalized workstation (macOS, Windows, Linux).

• Private health insurance coverage.

• Paid leave: Holidays, Personal Time, Sick Leave, Parental Leave.

• Early afternoon off every Friday and during summer months.

• Remote-first company with a vibrant headquarters in Madrid; offices in Boston (USA), Brussels (Belgium), and Brno (Czech Republic); and access to office space near your location as needed.

• Support for a healthy work-life balance: We advocate for Digital Disconnecting and promote harmony between employees' personal and professional lives.

• Flexible employment options: Full Time/Part Time, Employee (Spain/USA) / Contractor (other locations).

• Cultivating an outstanding Engineering First Culture where your input is valued: Succeed in the dynamic environment of a young company that prioritizes openness, collaboration, risk-taking, and continuous development.

• Exposure to a diverse technology ecosystem. We encourage learning and exploring new technologies and methods as part of your daily responsibilities.