Partner Success Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the growth, health, and long-term strategy for a portfolio of valuable supply-side partnerships, ensuring accountability for revenue growth, retention, and partner satisfaction.

• Identify and implement expansion opportunities across new placements, lifecycle triggers, channels, audiences, products, and international markets.

• Create strategic account plans that align partner business priorities with clear revenue opportunities and measurable growth initiatives.

• Monitor partner performance, translating data into clear narratives, executive-level insights, and actionable recommendations.

• Lead strategic discussions with partners, including business reviews, growth-planning sessions, performance evaluations, and executive stakeholder meetings.

• Gain a thorough understanding of partners' business models, customer journeys, monetization goals, technical environments, and competitive landscapes.

• Stay updated on industry trends, competitor strategies, and market changes to provide partners with valuable insights and recommendations.

• Advocate for partner needs within the organization, balancing revenue impact, operational feasibility, technical requirements, and Nift's broader business objectives.

• Monitor revenue pacing, identify risks early, and assign responsibilities and next steps to advance growth initiatives.

• Report directly to the SVP of Partnerships and become an integral part of Nift's Revenue team.

⛳️ Requirements

• 5–7+ years of experience in strategic account management, partner success, or client success within the commerce media, retail media, performance marketing, digital advertising, or a related field.

• Previous experience in launching, managing, nurturing, and scaling relationships with high-value supply-side partnerships.

• Proactive, sales-oriented approach to partner success, demonstrating a history of owning and expanding complex enterprise partnerships with measurable revenue accountability.

• Strong commercial acumen and the ability to identify opportunities that generate value for both the partner and the organization.

• Experience in designing A/B tests and utilizing results to guide decisions on creative, placements, audiences, and products.

• Strong analytical abilities, including interpreting full-funnel performance data, diagnosing underlying issues, and transforming findings into compelling recommendations.

• Advanced proficiency in spreadsheets and reporting, including pivot tables, formulas, data extraction, and reporting.

• High level of ownership, urgency, attention to detail, and the ability to thrive in a fast-paced environment with evolving products and processes.

• Excellent communication skills, capable of building trust with cross-functional teams and effectively managing stakeholder escalations.

• A strong bias for action, work ethic, resilience, integrity, and a positive attitude.

• A bachelor's degree in business, marketing, or a related discipline is preferred.

🏝️ Benefits

• Competitive compensation

• 401K with matching

• Medical/Dental/Vision benefits

• Potential for company equity for all full-time employees

• Flexible remote work options

• Unlimited Responsible PTO

• Opportunity to be part of a growing, cash-flow-positive company and make a direct impact on Nift's revenue, growth, scale, and future success