Partner Success Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of the growth, health, and long-term strategy for a portfolio of high-value supply-side partnerships.

• Propel revenue growth, enhance retention, and ensure partner satisfaction.

• Discover and implement expansion opportunities across placements, lifecycle triggers, channels, audiences, products, and international markets.

• Create strategic account plans that align partner priorities with revenue opportunities and measurable growth initiatives.

• Monitor partner performance and convert data into narratives, executive insights, and actionable recommendations.

• Facilitate business reviews, growth-planning sessions, performance readouts, and meetings with executive stakeholders.

• Gain a comprehensive understanding of partners’ business models, customer journeys, monetization objectives, technical environments, and competitive landscapes.

• Stay updated on industry trends, competitor strategies, and market dynamics.

• Advocate for partner needs internally while balancing revenue, operational, technical, and business priorities.

• Monitor revenue pacing, identify risks, and set ownership and next steps for growth initiatives.

⛳️ Requirements

• 5–7+ years of experience in strategic account management, partner success, or client success within commerce media, retail media, performance marketing, digital advertising, or a related field.

• Previous experience in launching, managing, nurturing, and scaling relationships with high-value supply-side partnerships.

• A proactive, sales-oriented mindset towards partner success, with a proven track record of owning and growing complex enterprise partnerships that involve measurable revenue responsibility.

• Strong commercial acumen with the ability to identify mutually beneficial opportunities.

• Experience in designing A/B tests and leveraging results to inform creative, placement, audience, and product decisions.

• Excellent analytical skills, including the ability to interpret full-funnel performance data, diagnose problems, and formulate persuasive recommendations.

• Advanced proficiency in spreadsheets and reporting, including pivot tables, formulas, data extraction, and reporting.

• A high level of ownership, urgency, and adaptability in a fast-paced environment with changing products and processes.

• Exceptional communication skills, attention to detail, cross-functional collaboration, and management of stakeholder escalations.

• A bachelor’s degree in business, marketing, or a related discipline is preferred.

🏝️ Benefits

• Competitive compensation.

• 401K with matching contributions.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Potential for company equity for all full-time employees.

• Flexible remote work options.

• Unlimited Responsible PTO.

• Opportunity to be part of a growing, cash-flow-positive company and have a direct impact on Nift's revenue, growth, scale, and future success.