Partner Success Manager

This is a fully remote position, open to applicants in Nevada, +1 more state.

📋 Description

• Act as the primary point of contact for publisher partners from an assigned account list.

• Cultivate relationships across sales, media planning, marketing, content, and research teams.

• Assist partners in discovering new revenue opportunities and avenues for business growth using Bombora products and solutions.

• Enable swift deployment and value realization for new roadmap partners, focusing on key use-case adoption within 90 days to 6 months.

• Utilize data storytelling to enhance publisher capabilities for advertising, content marketing, events, and yield optimization.

• Provide support for partner onboarding, product training, consultation, audience data analysis, data integration, and third-party platform utilization.

• Implement data programs including audience segmentation, topic-trend analysis, and data integration into new platforms.

• Address partner concerns, manage escalations, and coordinate resources for complex issues.

• Assist in achieving revenue goals with commercial partners alongside the Head of Global Data Partnerships.

• Oversee performance metrics such as adoption rates and contribution scores.

• Collaborate with publishers and internal teams on new Bombora data use cases, including AI-driven solutions and workflows.

• Apply Gemini, Claude, ChatGPT, and other emerging AI or agentic capabilities to projects, research, analysis, data storytelling, and problem resolution.

• Identify scalable workflows where AI can enhance quality, speed, or scalability.

• Test AI prototypes and share successful practices, prompts, workflows, and insights.

• Utilize Slack, LinkedIn, webinars, newsletters, Saleshood, and other tools to promote Co-op participation and engagement.

⛳️ Requirements

• 5+ years of experience in media and advertising, including time spent at a publishing company.

• 5+ years in client-facing roles within business development, account management, and/or customer success.

• A strong passion for “storytelling” with data.

• Curious, creative, and adept at problem-solving.

• Experience in pre/post-sale processes, including planning, activation, and measurement of media campaigns.

• Proven AI fluency and a readiness to explore emerging AI capabilities.

• Experience with SaaS or Ad Technology companies is advantageous.

• Proficient in Looker, PowerPoint, Excel, Sheets, Slides, Google Analytics, Hubspot, Asana, Salesforce, Marketo, Eloqua, Outreach, Adobe Analytics, DSPs, SSPs, CDPs, and DMPs.

🏝️ Benefits

• Health / Dental / Vision.

• Flexible Spending / Health Spending Accounts.

• Flexible Vacation / Paid Holidays / Summer Fridays.

• Education / Tuition Assistance / Annual Learning Stipend.

• 401K.

• Generous Parental Leave (16 weeks primary/12 secondary).

• Commuter Benefits.

• On Demand Learning (Udemy).

• Team Lunches / Outings / Events (Yes! We found a way to do it virtually!).

• Offices (for when you want one).

• $10,000 variable compensation.

• Equity.