Partner Risk Delivery Lead

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Execute the Partner Risk Management framework established by the Partner Risk Manager.

• Keep accurate records of partner risks, controls, requirements, evidence, ownership, actions, subcontractors, and dependencies.

• Assist in RCSAs and other risk assessments by collecting evidence and upholding the partner risk position.

• Oversee control reviews, evidence updates, assurance activities, resilience testing, reporting, and remediation timelines.

• Conduct thorough control reviews and pinpoint unclear, outdated, or ineffective controls.

• Maintain risk indicators, control statuses, evidence refresh dates, and thresholds.

• Coordinate TPRM supplier assurance activities and gather operational evidence.

• Collaborate with partner account teams and risk leads to clarify requirements, review controls, and drive actions to completion.

• Perform operational checks during partner visits and independently conduct comprehensive operational risk reviews.

• Sustain evidence for TPRM assessments, second line reviews, Internal Audit, External Audit, compliance assurance, and regulatory inquiries.

• Manage partner risk issues, control deficiencies, assurance findings, and remediation efforts.

• Take ownership of detailed risk workstreams related to significant partner-caused or partner-wide incidents.

• Raise alerts for control failures, unmet commitments, recurring issues, and barriers to remediation.

• Assist with contract amendments, renewals, change controls, onboarding, service transitions, and exits.

• Support partner operational resilience strategies, exercises, and testing.

• Generate reports for partner risk governance.

• Work collaboratively with Relationship Management, Strategic Partner Programs and Delivery, Operations, TPRM, Legal, Procurement, Data Protection, Security, and Finance.

• Enhance risk records, monitoring, evidence collection, control reviews, and remediation tracking.

• Implement agreed modifications to risk processes, tools, and methodologies.

⛳️ Requirements

• Proven experience in building effective relationships with external partners and collaborating directly with partner account teams, risk leads, and operational leaders.

• Willingness to travel within the UK and internationally as needed.

• Capability to perform operational risk reviews in diverse cultural and operational settings.

• Strong organizational and planning abilities.

• Proficient in managing multiple reviews, actions, evidence requests, and deadlines.

• Ability to independently oversee work through its entire lifecycle.

• Exceptional attention to detail and judgment when evaluating information and evidence.

• Inquisitive and investigative mindset.

• Willingness to constructively challenge colleagues and partner stakeholders.

• Clear and effective written and verbal communication skills.

• Ability to comprehend frameworks, controls, policies, and contractual obligations and translate them into actionable delivery expectations.

• Strong analytical capabilities.

• Consistent and methodical approach to maintaining records, evidence, trackers, and reporting.

• Ability to work across teams, partner locations, countries, time zones, and operational environments.

• Proactive approach to problem-solving.

• Genuine interest in risk and controls, with a willingness to deepen technical knowledge.

🏝️ Benefits

• Incentive awards.

• Comprehensive benefits package.

• Flexible working arrangements within the UK.

• Support for home working setup.

• MacBook provided for all employees.

• Additional work-from-home setup support for fully remote workers.

• Ad hoc meetings held in London.

• Flexible recruitment process accommodating candidate availability.