Partner Manager, CNC & Sheet

This is a fully remote position, open to applicants in California.

📋 Description

• Enhance partner performance by assessing data to boost supplier efficiency while upholding Xometry Manufacturing Standards.

• Recognize performance and training deficiencies within your portfolio and formulate strategies to enhance partner results.

• Design and execute partner certification initiatives to set quality benchmarks and standards, similar to supplier quality assurance.

• Oversee the Partner Outsourcing Group program, which includes identifying eligibility, conducting thorough vetting against quality requirements, and managing promotions/demotions based on individual Partner Performance.

• Develop customized training and coaching programs aimed at improving partner skills and performance, reflecting supplier development tactics.

• Handle operational escalations and deliver prompt resolutions to ensure partner satisfaction.

• Drive initiatives to minimize partner turnover and sustain a strong network.

• Act as the ITAR conversion leader.

• Perform on-site evaluations to determine best practices and advocate for “Xometry Certified” partners.

• Keep detailed training records and standardize partner training materials.

• Work closely with marketing teams to promote partner acquisition strategies and campaigns.

• 20-25% travel required.

⛳️ Requirements

• Bachelor’s Degree or equivalent is mandatory.

• Over 8 years of experience as a lead/leader in supply chain or manufacturing.

• Familiarity with manufacturing, machining, and the dynamics of the manufacturing sector is highly advantageous (at least one role will focus on transaction support for manufacturers).

• Demonstrated ability to analyze data and enact strategic improvements to align customer and supplier interests.

• Proven experience in identifying knowledge gaps and providing training and mentorship to foster development is a plus.

• Exceptional analytical skills – understands the significance of data and business acumen, transforming insights into action.

• Excellent communication and presentation abilities.

• Experience in creating and delivering training programs.

• Proficiency with presentation, documentation, project management, and other key business applications.

🏝️ Benefits

• 401(k) match

• Medical, dental, and vision insurance

• Life and disability insurance

• Generous paid time off, including vacation, sick leave, floating and fixed holidays, maternity, and bonding leave

• EAP

• Additional wellbeing resources