Partner Development Manager – Ecosystem Partnerships

This is a fully remote position, open to applicants in Canada.

📋 Description

• Manage daily partnership and distribution efforts across a diverse range of ecosystem partners.

• Utilize scalable programs, tier structures, communication strategies, and engagement models to enhance partner impact.

• Contribute to the design of partner programs, establish criteria, oversee lifecycle activities, and implement performance-driven enhancements.

• Lead the partner roadmap, set goals, define success metrics, facilitate delivery discussions, develop account plans, conduct business reviews, track partner health, map executive relationships, and advocate for partners.

• Address operational, risk, and compliance issues through the appropriate operational framework.

• Identify and pursue opportunities for partner expansion, product improvements, and distribution enhancements.

• Collaborate with partners and internal stakeholders to define workstreams and drive successful delivery.

• Promote adoption of Stripe platform building blocks and product capabilities through enablement, education, and product launches.

• Collaborate with Partner Engineering to address integration needs, recurring challenges, shared delivery plans, and hurdles.

• Partner with Product Marketing on messaging and campaigns; establish and evaluate pipeline, activation, and adoption metrics.

• Coordinate with Product, Engineering, go-to-market teams, Operations, PE&O, RPS, and other stakeholders regarding responsibilities, milestones, and feedback mechanisms.

• Act as the primary negotiation lead, closing deals and renewals in alignment with established Stripe strategies and frameworks.

• Develop and disseminate expertise in partners, products, and markets; evaluate impacts on users, products, financial outcomes, and operations.

• Suggest responses, enhance team practices, support colleagues’ growth, contribute to recruitment efforts, and cultivate an inclusive team environment.

⛳️ Requirements

• Over 8 years of experience in partnerships, business development, account management, or a similar cross-functional role, with proven ownership of external relationships and measurable business results.

• Experience managing a diverse portfolio through scalable programs, engagement models, partner lifecycle activities, or enablement, along with contributing to program enhancements.

• A minimum of 3 years demonstrating the ability to independently identify and assess growth opportunities, define workstreams, and drive initiatives to completion.

• Strong operational judgment in handling multiple workstreams, identifying risks and obstacles, and seeking assistance when decisions exceed your authority.

• Experience leading discussions on partner planning, roadmap development, success metrics, and business reviews.

• Analytical skills to evaluate partner health, pipeline, activation, adoption, or other pertinent metrics.

• Ability to develop in-depth partner and domain expertise and translate market or partner changes into actionable insights.

• Experience acting as the primary negotiation lead and finalizing commercial agreements within established strategies and frameworks.

• Capacity to balance economic considerations, timelines, and product capabilities, and appropriately escalate significant trade-offs.

• Strong skills in cross-functional collaboration, as well as written and verbal communication.

• Ability to align stakeholders on roles and commitments, articulate product value, foster partner advocacy, synthesize complex feedback, and communicate important developments.

• Interest in Stripe’s products, users, and ecosystem.

• Preferred: experience with ecosystems, platforms, technology, payments, financial services, or software-as-a-service partnerships.

• Preferred: experience in driving adoption of new product capabilities, integrations, or platform building blocks through partner enablement, education, or go-to-market initiatives.

• Preferred: experience closely collaborating with partner-facing engineering, product, or product marketing teams on partner launches, integration enhancements, or distribution initiatives.

• Preferred: experience refining partner program criteria, engagement models, commercial processes, or operational rhythms based on performance data and partner feedback.

• Preferred: familiarity with partner operations and considerations regarding risk and compliance in a regulated or complex environment.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Flexible work arrangements and remote work options.

• Collaborative and inclusive team culture.