Partner Commercial Success Manager – Senior Manager

atNeo4jRemoteUS flagUnited StatesFull-timeCustomer SuccessSenior$190k – $200k/year

Posted Aug 27

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, construct, and oversee sales collateral and content for IBM–Neo4j.

• Create and manage a scalable curriculum for IBM enablement that includes training materials, webinars, and documentation.

• Tailor Neo4j product knowledge, technical expertise, tools/platforms, and business process content specifically for IBM audiences.

• Collaborate with Product Marketing, Sales Enablement, Industry experts, and Support SMEs to ensure content accuracy and quality.

• Provide and facilitate training sessions, hands-on workshops, and customized high-value partner engagements.

• Work with Sales, Marketing, Product, and IBM partner management teams to synchronize training initiatives with go-to-market and revenue strategies.

• Develop playbooks and materials that empower partners to sell effectively.

• Monitor partner engagement, track training completion, and assess enablement effectiveness.

• Document training sessions and communicate insights and recommendations to internal stakeholders.

• Support key metrics such as the number of IBM sellers trained/certified, time-to-readiness, partner satisfaction, enablement coverage, and joint pipeline generated.


⛳️ Requirements

• Over 5 years of experience in partner enablement, sales enablement, or training positions within the enterprise software or SaaS sectors.

• Proven track record in designing and delivering enablement content for external stakeholders, including partners, resellers, or alliances.

• Direct experience in enabling sales and technical teams within a global systems integrator or hyperscaler alliance; experience with IBM partnerships is advantageous.

• Exceptional facilitation and presentation abilities for both live and virtual workshops catering to technical and non-technical audiences.

• Capability to simplify intricate technical and product information into clear, role-specific enablement materials.

• Demonstrated success in cross-functional collaboration with Product Marketing, Sales Enablement, Support, and Partner Management teams.

• Strong program and project management skills, with the capacity to handle multiple content workstreams and stakeholders concurrently.

• Outstanding written and verbal communication skills.

• Familiarity with enablement or LMS platforms and content-authoring tools such as Seismic, Saleshood, Highspot, or Articulate.

• Openness to travel as required for in-person partner training sessions.


🏝️ Benefits

• Stock option grant available for US employees.

• Eligibility for annual bonuses for specific roles.

• Comprehensive medical benefits.

• Dental coverage.

• Vision insurance.

• 401(k) retirement plan.

• Paid time off.

• Various leaves of absence.

• Opportunities for travel related to in-person partner training sessions.

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