Part-time Virtual Medical Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Coordinate patient appointments and dispatch reminders.

• Assist with patient intake procedures and insurance verification.

• Manage and direct incoming messages from the patient portal.

• Prepare documentation for prior authorizations.

• Submit insurance claims and monitor their progress.

• Distribute pre-approved standard communications to patients.

• Record prescription refill requests and prioritize them for provider review.

• Ensure HIPAA-compliant communication and documentation with patients.

• Provide support to an independent psychiatric nurse practitioner practice that offers medication management through both telehealth and in-person consultations.

⛳️ Requirements

• Prior experience in a mental health or behavioral health practice in New York.

• Background as a Virtual Medical Assistant or in healthcare administration.

• Knowledge of insurance verification, patient intake processes, scheduling, and claims management.

• Ability to manage confidential patient information securely.

• Excellent communication skills, organizational abilities, and attention to detail.

• Understanding of New York healthcare and payer systems.

• Open to candidates from LATAM and the Philippines.

• Bonus: Familiarity with Valant software.

• Bonus: Advanced experience in medical billing.

• Bonus: Experience in supporting a psychiatric nurse practitioner.

🏝️ Benefits

• Part-time employment opportunity.

• Flexible remote/virtual work arrangement.