Part-Time Technology Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Support the Director of Technology and Project Management in various aspects of the technological landscape.

• Collaborate with cross-functional teams and vendors to deliver exceptional customer support and monitoring.

• Oversee inventory and manage inventory ordering processes.

• Set up and retire software applications as needed.

• Manage user additions, relocations, and modifications.

• Conduct audits on user accounts.

• Coordinate and manage vendor relationships.

• Assist Placemakr team members with troubleshooting issues.

• Communicate effectively with clients and internal stakeholders.

• Work in close partnership with development, support, and sales teams to ensure alignment on project objectives.

• Address outstanding items with vendors or departments within the established SLA.

• Recognize and propose opportunities for process enhancements and increased efficiency.

• Carry out additional tasks as assigned.

⛳️ Requirements

• Comfortable navigating and acquiring knowledge of new systems.

• Associate’s degree or 2 years of relevant experience.

• Strong customer service abilities.

• Understanding of basic networking terminology.

• Willingness to learn new systems and produce documentation.

• Exceptional independent problem-solving capabilities and attention to detail.

• Outstanding organizational skills and the ability to handle multiple projects simultaneously.

• Excellent communication and interpersonal skills.

• Legally authorized to work in the United States.

• Must be at least 18 years of age.

🏝️ Benefits

• Competitive Pay and Generous Stock Options.

• Medical, Vision & Dental Insurance with options for Flexible Spending Accounts.

• Generous Paid Time-Off Program.

• Paid Parental Leave.

• Paid Life Insurance.

• 401k with a 4% employer matching program.

• Monthly cell phone reimbursement.

• Health & wellness stipend.

• Generous onboarding stipend for remote employees.

• Discounts to stay at select Placemakr properties across the US.

• Biannual in-person gatherings at various locations throughout the US.