Part Time Operations Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Facilitate communication with educational institutions, employers, and references of the individual.

• Perform online research utilizing both public and private resources.

• Enter precise and validated information into the internal background screening system.

• Effectively manage time to execute tasks promptly, aligning with client requirements and deadlines.

• Act as a backup for all operations support as necessary.

• Manage and respond to calls, including those from clients, customers, return calls, and addressing application-related inquiries.

• Undertake additional tasks as assigned by management for further support when needed.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Exceptional verbal and written communication abilities.

• Capability to work both independently and as part of a team.

• Familiarity with the FCRA and other applicable regulatory standards.

• Background in the field of background checks and/or pre-employment screening.

• Two or more years of experience in customer service roles.

• Experience with remote work environments.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Flexible work arrangements.