Part-Time NOC Analyst I – Weekends, Evenings, Overnight

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the performance of networks and systems through various monitoring tools and software.

• Detect and resolve network and system problems, escalating when necessary.

• Execute basic configurations and deployments for systems and networks.

• Keep precise documentation of network and system configurations and modifications.

• Work collaboratively with cross-functional teams to address issues and implement solutions.

• Monitor and react to alerts and notifications from network and system monitoring tools.

• Communicate network and system issues promptly and effectively to both internal and external stakeholders.

• Participate in the on-call rotation and address after-hours incidents as required.

• Ensure that tickets are properly created and documented to reflect time spent.

• Manage personal workload effectively to meet service level agreements (SLAs).

• Undertake additional responsibilities as needed.

⛳️ Requirements

• An associate's degree in Computer Science or a related field, or equivalent professional experience.

• Familiarity with network and system monitoring tools.

• Experience with ConnectWise Ticketing, OpenDNS, Kaseya VSA, and PRTG is advantageous.

• Understanding of networking principles, including TCP/IP, routing, and switching.

• Basic knowledge of server and operating system concepts, covering both Windows and Linux.

• Strong analytical and problem-solving abilities.

• Exceptional communication and interpersonal skills.

• Capacity to work independently as well as within a team-oriented atmosphere.

• Attention to detail with the ability to prioritize multiple tasks effectively.

• Eagerness to learn and adapt to new technologies and methodologies.

• Must fulfill Criminal Justice Information Systems (CJIS) requirements after employment.

• Must successfully pass criminal and department of motor vehicles background checks.

🏝️ Benefits

• The selected candidate will undergo criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements after employment.

• VC3 provides a comprehensive benefits package along with 401K/RRSP company matching.

• Opportunities for career growth and advancement.

• Hands-on experience alongside formal development programs.

• A dynamic learning environment that promotes continuous education.