Part-Time Account Manager

This is a fully remote position, open to applicants in Pennsylvania, +1 more state.

📋 Description

• Serve as the main point of contact for US clients on a daily basis.

• Conduct monthly and quarterly business reviews with client teams.

• Analyze client data and platform usage to discover trends and opportunities for improvement, providing structured feedback to product and leadership teams.

• Guide clients on optimizing their ROI from Messly.

• Assist in prioritizing product enhancements based on the needs of US clients.

• Manage or remove underperforming users from the platform as necessary.

• Foster strong, long-lasting relationships with key stakeholders.

• Aid the sales process by creating tailored proposals and client-specific materials, as well as supporting product demonstrations when needed.

• Spot upsell and expansion opportunities within existing accounts.

• Collaborate closely with the Messly leadership team on the execution of US go-to-market strategies.

• Provide support to doctors utilizing the platform as required.

⛳️ Requirements

• Over 5 years of experience in recruitment or healthcare staffing.

• Proven experience in managing client relationships and achieving customer success outcomes.

• Excellent presentation and training abilities.

• Proficient in analyzing data and converting insights into actionable client recommendations.

• Experience in supporting commercial or sales processes.

• Exceptional communication and stakeholder management skills.

• Highly organized and self-motivated.

• Comfortable working remotely in a dynamic environment.

• Commercially oriented and proactive.

• Strong problem-solving and analytical abilities.

• Willingness to travel when necessary.

🏝️ Benefits

• Employees have the flexibility to work remotely.