Paraplanner, Admin & Operations

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Utilize AI tools to create, organize, and enhance Statements of Advice (SOAs) and Records of Advice (ROAs) in line with Australian regulatory standards and best practice guidelines.

• Employ critical review abilities to assess AI-generated advice documents for accuracy, compliance, relevance to the client, and suitability prior to adviser approval.

• Conduct research on investments, insurance, superannuation, and strategic matters to inform and ensure the quality of advice content.

• Generate annual review documents, portfolio reports, and client review packages through established workflows.

• Analyze client financial information to model various scenarios and projections that support the advice strategy.

• Ensure that all advice documents adhere to pertinent compliance frameworks, including AFSL requirements and the Best Interests Duty.

• Collaborate with advisers to refine advice strategies and accurately reflect client objectives and situations.

• Maintain and update document templates to promote consistency and efficiency.

• Organize and prepare for scheduled annual and semi-annual client reviews.

• Assemble pre-meeting packs that include portfolio valuations, asset allocations, and fee disclosure documents.

• Update client records and financial information in the CRM/practice management system after review meetings and ongoing work throughout the year.

• Monitor review schedules and follow up on pending client actions post-meeting.

• Manage client onboarding tasks such as data collection, file setup, and ID verification.

• Process new business applications, rollovers, and product instructions with fund managers, insurers, and superannuation funds.

• Communicate with clients, product providers, and third parties via email and phone in a timely and professional manner.

• Maintain precise and current client files and records within the practice management system.

• Prepare Fee Disclosure Statements (FDS) and Opt-In notices as necessary.

• Assist with compliance documentation, file notes, and maintenance of audit trails.

• Provide support for invoicing, fee collection, and general office administration as needed.

⛳️ Requirements

• At least 3 years of experience in paraplanning within an Australian financial planning practice.

• Proven experience in preparing SOAs and ROAs across investment, superannuation, insurance, and retirement planning.

• Strong understanding of the Australian financial planning regulatory framework (Corporations Act, FASEA, Best Interests Duty).

• Proficiency in utilizing AI-powered tools and platforms to draft, refine, and quality-check Statements of Advice and related documents.

• Comfort with large language models (e.g., ChatGPT, Claude, or specialized financial planning AI tools) as part of the advice production process.

• Excellent written English communication skills with the ability to produce clear and professional client-facing documents.

• Exceptional attention to detail coupled with strong organizational and time management abilities.

• Experience working remotely with Australian financial planning or professional services firms.

• Valid NBI/Police Clearance.

• **Desirable:**

• Diploma of Financial Planning (FNS50622) or an equivalent Australian qualification, or currently pursuing this qualification.

• Knowledge of Australian products, including managed funds, platforms (e.g., Netwealth, HUB24, Macquarie Wrap), and life insurance.

• Experience with AI writing or document generation tools in a professional or financial services setting.

• Familiarity with prompt engineering or effective collaboration with large language models to produce structured, compliant outputs.

• Experience with portfolio reporting tools and CRM/practice management systems. Understanding of aged care advice, SMSFs, or estate planning as supplementary areas.

🏝️ Benefits

• Opportunities for professional development and advancement.

• Collaborative and supportive work environment.

• Flexible working arrangements.