Outside Sales Professional

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Drive the expansion of company-owned NAPA Auto Parts stores, enhancing the customer base, sales, and profitability.

• Promote the complete range of NAPA products and programs to wholesale clients.

• Collaborate with the local Store Manager to create strategies aimed at boosting sales and actively initiate, contact, manage, and nurture local leads.

• Recognize specific customer requirements and align solutions with NAPA's offerings.

• Partner with manufacturer's representatives to enhance program offerings and increase customer knowledge of product lines.

• Engage with customers and maintain their connection through NAPA's eSales initiatives.

• Conduct educational seminars, clinics, and presentations on NAPA product lines and services.

• Ensure customer satisfaction by providing exceptional service, addressing customer issues, complaints, and inquiries in person or over the phone.

• Set clear expectations, fulfill commitments, monitor results, and manage accountability.

• Inspect, safeguard, and maintain company assets, merchandise, vehicles, buildings, and personnel.

⛳️ Requirements

• Previous experience in a retail environment or outside sales.

• At least 2 years of experience in a customer-centric role.

• Ability to perform effectively in a quota-driven setting.

• Fundamental selling skills, including preparing for sales calls, managing customer meetings, overcoming customer objections, closing sales, and maintaining accounts.

• Capability to present information in group settings.

• Valid driver's license with no more than 2 moving violations in the past 4 years.

• Ability to bend down to reach floor-level shelves and stretch to upper shelves up to eight feet using a stool or ladder when necessary.

• Stamina to stand and walk throughout the entire work shift.

• Ability to lift merchandise weighing up to 60 lbs.

• Strong verbal communication and attentive listening skills.

• Preferred: Bachelor's Degree.

• Preferred: Experience in the Automotive Industry.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• 401(k) plan with company matching.

• Vacation, personal days, holidays, sick leave, and parental leave.

• Employee stock purchase program.

• Tuition reimbursement opportunities.

• Professional development programs.

• Wellness initiatives.