Outside Sales Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Develop a comprehensive business plan to meet monthly and quarterly objectives, focusing on expanding existing accounts and identifying new opportunities.

• Collaborate with partners to support marketing strategies that generate inquiries and conversions.

• Design a digital roadmap to enhance the visibility of G Adventures products on agents' social media, websites, and other digital platforms.

• Deliver outstanding customer service in every interaction.

• Conduct training sessions on all G Adventures products.

• Operate with both speed and efficiency, consistently showing compassion and care in every engagement.

• Address any booking issues with calmness and empathy.

• Differentiate your service to offer a uniquely G experience for our agency partners.

• Engage with our agency partners in person, virtually, via phone, and through email.

• Participate in partner conferences and training events.

• Organize regular training sessions to keep agents informed about G products.

• Present G Adventures products to groups of agents and/or clients ranging from 4 to over 100.

• Support regional marketing campaigns and initiatives within the travel agency sector.

• Ask insightful questions to understand the unique needs of each agency.

• Recommend and sell the most suitable trips for travelers based on their specific requirements.

• Develop and adhere to a call plan, ensuring agents receive visits as often as needed.

• Accurately document all sales visits in Salesforce.

• Maintain an in-depth understanding of all G Adventures products and any updates.

• Serve as the primary problem solver for any booking issues faced by your agents.

• Create concise marketing strategies with partners to enhance inquiries and conversions.

• Ensure the visibility of G Adventures products on our travel trade partners' social media, websites, and digital platforms.

• Be an essential part of G Adventures' vibrant company culture and embody the G Adventures Core Values.

⛳️ Requirements

• A passion for sales and travel.

• Essential travel industry sales experience, with on-road BDM experience preferred.

• Ability to comprehend and demonstrate professional sales presentation techniques.

• Proven experience in strategic business planning, reporting, and data analysis.

• Strong negotiation abilities.

• Advanced skills in managing interpersonal relationships.

• Effective verbal and written communication skills.

• Problem-solving and complaint resolution skills, emphasizing the customer experience.

• Flexible and energetic, capable of working independently as well as collaboratively in a team setting.

• Proficient in navigating and utilizing various computer systems with speed and efficiency.

• Understanding of and alignment with G Adventures' Core Values.

• Willingness to work irregular hours, including evenings, weekends, and occasionally early mornings to train agents before they open.

• Regular travel for regional and interstate b2b and b2c events.

• A valid driver's license and personal vehicle are required.

• Domestic and international travel will be part of this role.

🏝️ Benefits

• Competitive Total Rewards Package, featuring exclusive travel perks!

• Additional days off, including your birthday!

• Vacation time to help you recharge.

• Enhanced Parental Leave.

• A meaningful Employee Recognition Program.

• Opportunities for Learning and Growth.

• Employee Resource Groups *Applicable based on location*.