Outbound Sales Team Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Recruit, hire, and train outbound sales representatives.

• Build a high-performing team utilizing cost-effective remote talent.

• Ensure agents maintain professionalism and communicate effectively with U.S. homeowners.

• Develop scripts, call flows, and training materials.

• Source data on homeowners and create prospect lists.

• Identify and oversee lead sources and data providers.

• Monitor team performance and appointment generation.

• Provide coaching to underperforming agents to enhance results.

• Manage schedules, coverage, and daily operations.

• Track key performance indicators (KPIs) and report outcomes to management.

⛳️ Requirements

• Experience in the home services industry (roofing, remodeling, restoration, HVAC, solar, windows, landscaping, etc.).

• Proven experience managing outbound sales or appointment-setting teams.

• Background in cold calling and outbound lead generation.

• Experience in hiring, training, and managing cost-efficient remote teams.

• Proficiency in sourcing homeowner leads and developing prospect lists.

• Strong sales management and coaching abilities.

• Excellent English communication skills.

• Availability during U.S. business hours.

🏝️ Benefits

• Comprehensive training and ongoing support.

• Opportunities for career advancement within the company.

• Flexible work environment with remote options.

• Competitive compensation and performance incentives.