Outbound Sales Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Make outbound calls to qualified customers and prospects utilizing predictive dialer systems.

• Quickly and professionally build rapport while clearly articulating the purpose of the call.

• Conduct customer qualification and insurance review assessments.

• Verify essential policy details, including provider, premium amount, coverage level, and policy duration.

• Collect pertinent customer information such as age, smoking status, and other qualifying criteria.

• Identify life events or changes that may present insurance review opportunities.

• Pose effective questions to reveal customer needs and potential protection gaps.

• Address objections professionally while ensuring a positive experience for the customer.

• Execute data protection, compliance, and address verification checks.

• Refer qualified customers to licensed advisers for further discussions.

• Keep precise and comprehensive records in the CRM system.

• Regularly meet daily, weekly, and monthly performance targets.

• Deliver high-quality opportunities to the adviser team.

• Contribute to a collaborative, performance-oriented remote sales environment.

⛳️ Requirements

• Exceptional verbal and written English communication skills.

• Professional and confident demeanor on the telephone.

• Previous experience in one or more of the following areas: Outbound Sales, Telesales, Appointment Setting, Lead Generation, Insurance, Financial Services, BPO, Customer Service.

• Strong skills in listening, questioning, and building relationships.

• Ability to adhere to scripts while maintaining engaging and natural conversations.

• Proven skills in objection handling and persuasion.

• Keen attention to detail and proficient note-taking capabilities.

• Experience with CRM systems.

• Goal-oriented mindset with a strong desire to meet performance targets.

• Reliable work ethic and a professional attitude.

• Nice-to-Have: Experience in the insurance, protection, or financial services sectors.

• Nice-to-Have: Understanding of life insurance and protection products.

• Nice-to-Have: Background in mortgage services, claims, or utilities campaigns.

• Nice-to-Have: Familiarity with predictive dialers and outbound calling platforms.

• Nice-to-Have: Experience working in a fully remote sales setting.

• Nice-to-Have: Strong grasp of customer qualification and best practices in lead generation.

🏝️ Benefits

• Work from the comfort of your home while collaborating with a supportive team.

• Develop valuable sales, communication, and customer engagement skills.

• Be rewarded for your performance and contributions to business growth.

• Gain exposure to the insurance and financial services industry.

• Participate in a culture that emphasizes professionalism, customer service, and continuous improvement.