Outbound Operations Manager, Spanish Required

This is a fully remote position, open to applicants in Spain.

📋 Description

• Oversee the complete B2B cold email and LinkedIn campaign processes.

• Execute quality assurance and data management workflows.

• Lead a small operations team to conduct scalable outreach that generates qualified leads.

• Define, organize, and manage all operational tasks necessary for each client campaign, such as data workflows, messaging, setup, launch, and optimization.

• Coordinate and supervise the daily activities of a team of three.

• Track campaign progress, monitor deadlines, and ensure visibility across all ongoing projects.

• Evaluate campaign deliverables, which include lead lists, messaging strategies, technical setups, and outbound sequences.

• Perform quality assurance checks before campaigns are launched.

• Ensure adherence to best practices in data management, audience segmentation, data cleaning and validation, as well as campaign setup and execution.

• Identify operational bottlenecks, issues, and inconsistencies in real time, resolving them promptly.

• Effectively prioritize tasks based on urgency and business impact.

• Collaborate closely with strategy and technical teams to ensure alignment and consistency across campaigns.

• Document workflows and continually enhance operational processes and team efficiency.

⛳️ Requirements

• Demonstrated experience in managing projects, workflows, or operational teams.

• Previous experience in a marketing agency is mandatory.

• Proficiency with project management tools such as ClickUp and Slack is mandatory.

• Experience in fast-paced environments like agencies, startups, or operations-driven businesses.

• Ability to enforce standard operating procedures for manual data tasks (e.g., Apollo).

• Understanding of outbound marketing channels, particularly cold email and LinkedIn outreach, or a strong willingness to learn quickly.

• Exceptional attention to detail and the capability to critically review work rather than merely delegating tasks.

• Strong organizational and prioritization skills.

• Ability to thrive under pressure while managing multiple dynamic components.

• Fluency in Spanish and English.

🏝️ Benefits

• Performance Bonus: Linked to client retention (e.g., a bonus tier for retaining 10 clients, another for 15 clients).

• Annual Leave: 26 days (not including weekends).