Outbound Call Center Agent

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Undergo comprehensive training

• Be assigned to one of four MDS teams representing designated clients

• Conduct calls for 4–8 different clients during an 8-hour workday utilizing predictive dialing technology

• Complete around 16–24 calls each hour, allowing 20–30 seconds between calls

• Engage positively and enthusiastically with donors and potential donors using approved scripts

• Obtain financial contributions on behalf of nonprofit clients

• Adhere to minimum fundraising and productivity standards

⛳️ Requirements

• At least 1 year of successful outbound telemarketing experience or a robust general employment history with long-term stability

• Reliable wired internet connection

• A quiet home workspace free from typical household distractions

• Fundamental computer skills

• Passion and dedication to charitable and nonprofit initiatives

• Willingness to learn

• Persistence

• Ability to commit to a 40-hour workweek

• Respect for the company's Christian values

🏝️ Benefits

• Eligibility for participation in a performance bonus program

• Paid break time

• Health insurance eligibility after a period of 2 months

• Employer covers 75% of base employee premiums

• Paid time off

• Opportunities for advancement to management roles

• Opportunities for progression to Inbound Donor Services positions

• Ability to manage portfolios of $1k-$10k donors

• Promotion from within whenever feasible

• Recovery-friendly workplace