Out of the Darkness Walker Coach

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as the primary customer relations representative for the Out of the Darkness Walk series.

• Achieve and surpass recruitment, retention, and fundraising objectives.

• Deliver customer service, technical assistance, fundraising support, training, and event coordination to participants.

• Execute sales communications to transform leads into Overnight Walk participants.

• Facilitate fundraising workshops and informational sessions via phone, webinar, and in-person.

• Manage all Overnight Training Walks.

• Supervise the Overnight Teams Program.

• Collaborate with the Senior Walker Coach to create and manage social media content and editorial calendars.

• Assist with event logistics from inception to completion.

• Provide support to the Out of the Darkness Community Walks and Community Fundraising team.

• Undertake additional duties as required.

⛳️ Requirements

• High School Diploma.

• Proficient in Microsoft Office Suite, especially Word and Excel.

• Skilled in Google Drive Suite.

• Experience with Customer Relationship Management (CRM) database systems.

• Comfortable conducting internet research.

• Basic knowledge of HTML and web editing.

• Exceptional verbal, written, and interpersonal communication skills.

• Proven leadership, customer service, project management, and sales skills.

• Highly organized and detail-oriented.

• Ability to maintain confidentiality.

• Flexible and adaptable to changing circumstances.

• Capacity to perform occasional light lifting and heavier lifting related to events.

• Ability to stand for extended durations during events.

🏝️ Benefits

• Fully remote position.

• Travel to the Overnight event and occasionally to the National Office in NYC.

• Resources provided for setting up a home office.

• Reasonable accommodations available for individuals with disabilities.