Orthodontic Integration Specialist – Quebec

This is a fully remote position, open to applicants in Canada.

📋 Description

• Drive the onboarding, adoption, and expansion of LightForce’s digital orthodontic system within orthodontic practices.

• Utilize clinical expertise and understanding of orthodontic office processes and workflows to pinpoint growth opportunities and enhance revenue and case volume.

• Establish relationships with doctors and staff through customized clinical and operational insights and training.

• Perform current-state assessments for customers and develop structured work paths to ensure comprehensive system adoption.

• Create and utilize training resources while implementing processes and procedures alongside doctors and staff.

• Communicate efficiently with customers, internal teams, and leadership.

• Offer clinical support to doctors for successful onboarding and complete integration.

• Cultivate positive relationships with practice teams using a consultative and collaborative method.

• Deliver clinical training and presentations both virtually and in person to customers and internal audiences.

• Co-lead and manage the onboarding training strategy for new customers, including resource and tool development.

• Collaborate with sales, marketing, and commercial support teams to prioritize opportunities.

• Mentor internal and external partners on best practices.

• Keep abreast of orthodontic industry trends and organizational developments.

• Provide clinical insights for new product development and software enhancements.

• Employ data and analytics to aid customer decision-making processes.

• Coordinate internal resources to enhance customer experience and advocate for LightForce solutions.

• Diagnose results, lead triage and execution, communicate findings to leadership, and manage multiple projects.

• Independently handle travel arrangements and expense reporting.

• Identify and execute critical tasks independently and with a sense of urgency.

⛳️ Requirements

• Clinical certification in dentistry (such as RDH, EF, CDA, RDA, LDA, etc.) and/or experience in dental office management.

• A minimum of 5 years of relevant work experience in the health industry (e.g., orthodontic, dental, practice, etc.).

• College-level degree or equivalent qualification.

• Valid Driver's license.

• Willingness to travel up to 75% of the time.

• Reside in Quebec, preferably in the Montreal area.

• Bilingual in French and English.

• Strong desire to learn.

• Resourcefulness.

• Capability to influence others.

• Exceptional problem-solving abilities.

• A collaborative team player.

• Experience in a corporate environment (preferred).

• Background as a Treatment Coordinator or Practice Manager (preferred).

• Experience in a field or inside sales role (preferred).

🏝️ Benefits

• Opportunity to work remotely from Quebec.

• Travel within company guidelines.

• Equal Opportunity/Affirmative Action employment practices.