Order Entry Customer Support Consultant – German, English

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assist with order processing and invoicing tasks

• Address customer inquiries effectively

• Provide detailed explanations of products and services

• Offer support for online platforms and order-related challenges

• Help with database management or data communication issues

• Ensure customer satisfaction and foster long-term client relationships

• Aid in maintaining the quality management system and compliance standards

⛳️ Requirements

• Excellent interpersonal skills with a strong customer orientation

• Proficiency in German and business-level English

• Technical expertise in documentation and data management

• Prior experience in order entry is beneficial

• Familiarity with Salesforce and SAP is a plus

• Strong analytical and problem-solving abilities

• Good telephone communication skills and the capacity to establish rapport quickly

• High level of attention to detail

• Organized work style with the ability to multitask

• Capability to work independently as well as collaboratively in a team

🏝️ Benefits

• Competitive salary package

• Incentives and additional on-the-job benefits

• Health management program

• Supportive and respectful workplace environment