Customer Service Representative, English/Farsi Bilingual

This is a fully remote position, open to applicants in United Arab Emirates (UAE).

📋 Description

• Provide outstanding assistance through phone, email, and text communications.

• Support customers with scheduling, enrollments, payment processing, and general inquiries.

• Ensure a positive experience for all customers.

• Keep precise customer records and prepare evaluation reports.

• Collaborate with instructors to manage daily administrative tasks.

⛳️ Requirements

• Proficient in both English and Farsi (spoken and written).

• Strong skills in customer service, communication, and call management.

• Excellent written communication abilities for email and text support.

• Highly organized, detail-oriented, and capable of multitasking effectively.

• Skilled in Microsoft Outlook and eager to learn new systems.

• Self-driven with the capacity to work independently in a remote setting.

• Familiarity with driving school operations, scheduling procedures, or DMV-related processes.