Operations/Client Onboarding Coordinator, Inglés C1

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Management of CRM and workflows

• Administer and keep the CRM (HubSpot) up to date

• Manage contacts, pipeline, and opportunities

• Ensure consistent follow-up with leads and clients

• Support lead capture and onboarding processes

• Document and organize internal processes

• Maintain structured systems for client and project information

• Identify improvement opportunities in workflows

• Monitor tasks, timelines, and deliverables

• Assist in organizing consulting projects and other initiatives

• Ensure deadlines are met

• Support client communication (emails, follow-ups)

• Coordinate meetings and schedules

• Keep documentation of interactions updated

• Assist with basic billing processes

• Help with administrative tasks using tools like QuickBooks

• Make basic adjustments to presentations or materials (Canva)

• Support the use of AI tools to enhance processes and documentation

⛳️ Requirements

• 1–3 years of experience in operations, CRM, or coordination roles

• Advanced English proficiency

• Experience with HubSpot or similar CRMs

• Excellent organizational skills and time management

• High attention to detail

• Ability to work independently

• Advanced English (oral and written)

🏝️ Benefits

• Competitive salary

• Opportunities for professional development

• Flexible working hours

• Collaborative and dynamic work environment