Customer Onboarding Specialist – Coffee Sales

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee installations and ensure that all new and existing accounts within the designated territory are fully prepared.

• Leverage Salesforce to communicate effectively, manage operations, and monitor service requirements with Service Supervisors and Technicians.

• Facilitate onboarding and refresher training for new accounts, developing training materials and delivering presentations to various groups.

• Collaborate closely with customer account leads, distributors, and service teams to ensure successful onboarding and recognize opportunities for incremental and cross-selling.

• Ensure product compliance with dispensers owned by Nestlé Professional Solutions and enhance brand merchandising at the point of consumption.

• Be ready for physical tasks, such as setting up coffee machines and equipment, while balancing both the mental and physical demands of the position.

⛳️ Requirements

• Demonstrated experience in food and beverage operations alongside project management capabilities.

• Proficiency in Salesforce or other CRM systems is a must.

• Intermediate knowledge of Microsoft Office (Email, PowerPoint, Word).

• Capacity to work variable hours, including evenings and weekends, and to travel frequently.

• Strong analytical skills and the ability to assess issues to deliver effective business solutions.

🏝️ Benefits

• Company Car: Available for both your professional and personal use.

• Growth Opportunities: You take charge of your career, and we offer limitless opportunities for advancement.

• Total Rewards: You will receive outstanding benefits and compensation.