
Operations Supervisor
Posted 5 days ago

Posted 5 days ago
• Oversee the daily operations of a travel consultant team.
• Manage key performance indicators (KPI) and workload, offering support and coaching.
• Serve as the main point of contact for team members, actively coaching and developing the team.
• Work with performance data to enhance the team's effectiveness.
• Create learning programs to address both short- and long-term competency gaps.
• Supply clients with essential industry information, including low fares, exchange costs, and penalties.
• Stay updated on necessary regulations (DOT, TSA, passports, visas, etc.).
• Daily monitor global distribution systems (GDS) queues to ensure quality control.
• Significant experience in the corporate travel management sector.
• Relevant supervisory experience.
• Advanced proficiency in GDS Sabre.
• Strong critical thinking and problem-solving abilities.
• Proficient in Microsoft Office applications.
• Exceptional verbal and written communication skills in English.
• Flexible working hours with options for remote or work-from-home arrangements.
• Opportunities to enhance your skillset and advance in your career.
• Generous vacation days to help you relax and recharge.
• A fair compensation package that prioritizes mental, physical, and financial wellbeing tools.
• Perks and discounts within the travel industry.
• An inclusive workplace that celebrates diversity.
Bridge to Enter Advanced Mathematics (BEAM)
General Dynamics Information Technology
BlueCat
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