Operations Standards Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the development, execution, and upkeep of operational processes, documentation, and standards.

• Ensure uniformity, precision, and preparedness across various markets.

• Propel the creation of SOPs, manage change initiatives, and collaborate with cross-functional teams.

• Act as the primary point of coordination for operational readiness.

• Perform needs assessments to uncover documentation gaps and prioritize necessary content revisions.

• Create operational readiness plans and promote stakeholder alignment regarding changes that impact operations.

• Recognize inefficiencies and strive for process enhancement.

⛳️ Requirements

• A minimum of 5 years of experience in operations, business process enhancement, change management, or similar fields.

• Previous leadership or supervisory experience is required.

• Proven track record in crafting high-quality SOPs, workflows, and job aids for a variety of audiences.

• Experience in supporting system implementations and collaborating closely with IT teams.

• Ability to manage multiple projects and prioritize tasks in a dynamic environment.

• Strong analytical capabilities with a background in utilizing operational data and reports to influence decisions and drive change.

• Advanced proficiency in Microsoft Office applications.

🏝️ Benefits

• Flexible paid time off.

• Competitive wages and benefits.

• Meaningful opportunities for professional growth.