Operations Specialist – Creative Production

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Develop and uphold clear and scalable processes: Establish and maintain essential processes, documentation, onboarding materials, and communication channels that enable the Creative Production team to operate efficiently as it expands.

• Ensure team organization and alignment: Assist in maintaining the team’s weekly, monthly, and quarterly cadence by coordinating check-ins, planning sessions, status updates, and follow-ups. Clarify priorities, blockers, ownership, and next steps.

• Enhance cross-functional collaboration: Collaborate closely with producers, strategists, platform teams, and other stakeholders to ensure smooth information flow, proper documentation of decisions, and prevention of lost dependencies between teams.

• Leverage AI and automation to minimize manual tasks: Identify repetitive operational activities that can be automated or supported by AI agents, such as status tracking, reminders, reporting, meeting preparation, documentation, and follow-ups. Partner with AI and MarTech teams to develop smarter, more scalable workflows.

⛳️ Requirements

• Background in operations, project management, production operations, business operations, or a comparable field.

• Strong organizational abilities with a capacity to manage multiple workflows at once.

• Experience in creating processes, documentation, and operational systems from scratch.

• Exceptional follow-through and meticulous attention to detail.

• Strong communication skills and confidence in coordinating with various teams and stakeholders.

• A systems-thinking approach: you instinctively seek out patterns, bottlenecks, and opportunities for enhancing workflow efficiency.

• A genuine curiosity and enthusiasm for AI, automation, and operational tools.

• Familiarity with Airtable, Notion, project management tools, AI agents, automation platforms, or similar operational systems is highly advantageous.

• Proficiency in English at a B2 level or above.

🏝️ Benefits

• Competitive salary package commensurate with experience

• Remote, in-office, and hybrid work opportunities

• The equipment you need to do your job

• A premium SIMPLE subscription

• 21 days annual leave, plus bank holidays (those observed where you live)

• Flexible hours. We focus on your results, not how long you spend at your desk.