Operations Specialist

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Oversee the complete customer onboarding process for banking, treasury, and card products, which involves the collection, review, and verification of KYC/KYB documentation in accordance with regulatory and partner standards.

• Execute customer due diligence (CDD) by confirming entity structures, beneficial ownership, UBOs, and control persons; evaluate risk and escalate higher-risk situations as necessary.

• Act as the operational point of contact with banking, treasury, and card network partners (such as Visa) to address onboarding challenges, respond to compliance inquiries, and facilitate approvals.

• Keep precise onboarding records and workflows, ensuring documentation is audit-ready, compliance with AML policies, and ongoing enhancement of onboarding processes and controls.

⛳️ Requirements

• 2-5 years of experience in compliance operations, fintech onboarding, or banking operations.

• Proven knowledge of data privacy, confidentiality, and information security, particularly when managing sensitive personal, corporate, and banking information.

• Exceptional attention to detail and critical thinking skills, capable of identifying inconsistencies, evaluating risk, and making informed decisions during onboarding assessments.

• Proficient written communication skills and the ability to thrive in a fast-paced, cross-functional environment.

• Familiarity with banking, payments, or fintech onboarding processes, including collaboration with external financial institutions or compliance partners.

• Experience with KYC/KYB, CDD, and AML procedures, which include entity verification, beneficial ownership, and sanctions screening.

🏝️ Benefits

• Offers Equity